Customer Care Agent/Marketing Assistant
with Finnish

"How can I create a website for my company?"

"I have no idea what a domain is!"

"What should I do to get my website on Google?"

You’ll be answering these and other questions from our users, guiding them through the creation and administration of their websites.

What can Webnode offer you:

  • Modern and multicultural workplace;
  • Friendly, informal environment and people-oriented approach;
  • Warm welcome to the team;
  • Help in expanding knowledge and self-education;
  • Daily communication in English and available language courses;
  • Lots of fun, company social events, free refreshments and much more;
  • Don’t worry, we’ll teach you everything necessary if you’re willing to learn.

What will be your responsibilites:

  • Back office Customer Care: emails (main task) and online chat + phone line (low frequency);
  • Providing support to our users to find a solution and answer their queries;
  • Maintain a positive interaction with customers;
  • Translations and proofereading - occasionally;
  • Providing marketing assistance in - communication with social networks, communication with our potential partners, writing new articles, blogposts, newsletters and PR assistance.

What are our requirements?

  • Near native command of Finnish;
  • Good command of English – for daily communication;
  • Advanced computer user;
  • Previous experience with Customer Care is an advantage but not required;
  • You should be a team player, stress-resistant and proactive.